.import-layout{display:grid;grid-template-columns:minmax(0,1.3fr) minmax(300px,.7fr);gap:18px}.safe-note{margin-top:18px;padding:14px;border-radius:10px;background:#eaf4ef;color:#245e47}.safe-note p{margin:.3rem 0 0;font-size:.85rem}.command{display:block;padding:12px;background:#111820;color:#eaf0f4;border-radius:8px;overflow:auto}.muted{color:var(--muted)}.button-row{display:flex;flex-wrap:wrap;gap:10px}.stat-grid.mini{grid-template-columns:repeat(auto-fit,minmax(130px,1fr))}.stat-grid.mini .stat-card strong{font-size:1.55rem}.preview-list>div{display:grid;grid-template-columns:110px minmax(180px,1fr) 2fr;gap:12px;align-items:center;padding:10px 0;border-top:1px solid var(--line)}.preview-list p{margin:0}.upload-field{display:none}.upload-field.visible{display:block}.status-imported,.status-updated{background:#dff3e9;color:#176d4a}.status-skipped{background:#fff0d9;color:#945a08}.status-conflict,.status-error{background:#fee8e8;color:#8d2828}
@media(max-width:1100px){.import-layout{grid-template-columns:1fr}}@media(max-width:760px){.stat-grid.mini{grid-template-columns:1fr 1fr}.preview-list>div{grid-template-columns:1fr}.preview-list p{margin-top:-6px}}
.rule-list article{display:grid;grid-template-columns:1fr auto;gap:8px 14px;padding:14px 0;border-top:1px solid var(--line)}.rule-list article:first-child{border-top:0}.rule-list small,.campaign-row small{display:block;color:var(--muted)}.rule-list p{grid-column:1/-1;margin:0;color:var(--muted);font-size:.86rem}.campaign-row{display:flex;justify-content:space-between;gap:10px;padding:12px 0;border-top:1px solid var(--line)}
.check-list{display:grid;gap:9px;margin-top:20px}.check-list>div{display:grid;grid-template-columns:20px 1fr auto;align-items:center;padding:10px;border:1px solid var(--line);border-radius:9px}.check-list small{color:var(--muted)}.check-dot{width:11px;height:11px;border-radius:50%;background:#d28b22}.check-dot.ok{background:#20875d}.data-list{padding-left:20px;line-height:1.8;color:var(--muted)}.flow{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.flow span{padding:11px 13px;border-radius:9px;background:#eef2f5;font-weight:700;font-size:.86rem}.flow b{color:#d28b22}@media(max-width:760px){.flow{display:grid;grid-template-columns:1fr}.flow b{transform:rotate(90deg);text-align:center}}
.public-page{min-height:100vh;display:grid;place-items:center;padding:20px;background:linear-gradient(145deg,#111820 0 30%,#f4c84a 30% 31.5%,#f4f6f8 31.5%)}.public-card{width:min(590px,100%);background:#fff;border-radius:18px;padding:clamp(24px,5vw,42px);box-shadow:0 20px 65px rgba(0,0,0,.18)}.public-card h1{font-size:clamp(1.8rem,5vw,2.5rem);line-height:1.1;margin:.5rem 0}.public-card>p{color:var(--muted);font-size:1.05rem}.privacy-note,.public-recipient{color:var(--muted)}.public-recipient{margin-top:-.35rem;font-size:.92rem}.success-mark{width:58px;height:58px;display:grid;place-items:center;border-radius:50%;background:#dff3e9;color:#176d4a;font-size:1.5rem;font-weight:900}
.public-whatsapp-button{width:100%;margin-top:14px;background:#176d4a;color:#fff}.public-whatsapp-note{display:block;margin-top:12px;text-align:center}
.public-card>.public-whatsapp-prompt{margin:20px 0 0;color:var(--ink);font-weight:800}.workflow-dots i.done.whatsapp{background:var(--green);border-color:var(--green)}
.workflow-list form.whatsapp-step input:checked{accent-color:var(--green);opacity:1}.workflow-list form.whatsapp-step:has(input:checked) span{color:var(--green)}
.message-action[hidden]{display:none!important}
.user-list article{display:grid;grid-template-columns:44px minmax(140px,1fr) auto minmax(210px,.8fr);align-items:center;gap:12px;padding:12px 0;border-top:1px solid var(--line)}.user-list article:first-child{border-top:0}.user-list small,.audit-list small{display:block;color:var(--muted)}.user-actions label{font-size:.72rem}.user-actions select{min-height:38px;margin-top:3px;padding-block:7px}.user-actions .link-button{padding-top:5px}.audit-list article{padding:10px 0;border-top:1px solid var(--line)}@media(max-width:760px){.user-list article{grid-template-columns:44px 1fr auto}.user-actions{grid-column:2/-1}.user-list form{grid-column:auto}}
.user-actions{display:grid;gap:9px}.user-email-form{display:grid;grid-template-columns:minmax(180px,1fr) auto;align-items:end;gap:7px}.user-email-form input{min-height:38px;margin-top:3px;padding-block:7px}.user-email-form .button{min-height:38px;padding:7px 10px;font-size:.76rem}@media(max-width:760px){.user-email-form{grid-template-columns:1fr}.user-email-form .button{width:100%}}
.push-default-form{max-width:420px;margin-bottom:16px}.push-rule-list{display:grid;gap:0;margin:8px 0 18px}.push-rule-list article{display:grid;grid-template-columns:minmax(180px,1fr) auto auto;align-items:center;gap:12px;padding:12px 0;border-top:1px solid var(--line)}.push-rule-list small{display:block;color:var(--muted);margin-top:3px}.push-rule-actions{display:flex;gap:10px}.link-button.danger{color:#b23b3b}.push-rule-form{padding-top:16px;border-top:1px solid var(--line)}@media(max-width:760px){.push-rule-list article{grid-template-columns:1fr auto}.push-rule-actions{grid-column:1/-1}.push-rule-actions .link-button{padding-top:4px}}
.inquiry-hero{display:grid;grid-template-columns:minmax(260px,1.15fr) minmax(150px,.45fr) minmax(270px,.7fr);gap:20px;margin:10px 0 14px;padding:24px;background:#fff;border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow)}.hero-person h1{font-size:clamp(1.75rem,3vw,2.5rem);line-height:1.05;margin:.25rem 0 .45rem}.hero-person p,.hero-score p{margin:.2rem 0;line-height:1.55}.source-line{display:flex;align-items:center;gap:9px;margin-top:12px;color:var(--muted)}.platform{display:inline-flex;width:max-content;border-radius:99px;padding:3px 8px;background:#e9eef4;color:#42505c;font-size:.7rem;font-weight:800}.platform-facebook{background:#e6eefc;color:#245ea9}.platform-instagram{background:#f7e6f1;color:#9b326f}.hero-score>strong{display:block;font-size:3rem;line-height:1;margin:.35rem 0}.hero-timing{display:grid;gap:13px}.hero-timing div{display:grid}.hero-timing span,.answer-strip span{color:var(--muted);font-size:.7rem;text-transform:uppercase;letter-spacing:.06em}.hero-timing strong{font-size:.88rem}.hero-timing small{color:var(--muted)}.answer-strip{grid-column:1/-1;display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;padding-top:5px}.answer-strip>div{min-height:66px;padding:11px 13px;border-radius:10px;background:#f6f3ed}.answer-strip strong{display:block;margin-top:4px;font-size:.86rem}.detail-actions{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:18px}.communication-panel .panel-head p{margin:.3rem 0 0;color:var(--muted);font-size:.83rem}.message-tool{display:grid;grid-template-columns:minmax(220px,.55fr) minmax(300px,1fr);gap:14px 20px;align-items:start}.message-tool blockquote{margin:0;padding:13px 15px;background:#f5f7f8;border-left:4px solid var(--gold);border-radius:8px;font-size:.88rem}.message-actions{grid-column:1/-1;display:flex;gap:12px;flex-wrap:wrap;align-items:flex-start}.message-action{display:grid;gap:4px}.message-action .button{width:100%}.button.sms{background:#e5e7eb;color:var(--ink);border-color:#d1d5db}.button.whatsapp{background:#176d4a;color:#fff}.confirm-send{border:0;background:transparent;color:var(--muted);padding:3px 5px;font-size:.72rem;text-decoration:underline;cursor:pointer}.availability-note{margin:12px 0 0;padding:10px 12px;border-radius:8px;background:#fff3df;color:#805516;font-size:.83rem}.communication-history{margin-top:22px;padding-top:18px;border-top:1px solid var(--line)}.communication-history h3{font-size:.95rem;margin:0 0 8px}.communication-history article{display:grid;grid-template-columns:minmax(240px,.75fr) 1fr;gap:18px;padding:12px 0;border-top:1px solid #edf0f2}.communication-history article>div{display:grid;grid-template-columns:auto 1fr;gap:5px 8px;align-items:center}.communication-history small{grid-column:1/-1;color:var(--muted)}.communication-history details{font-size:.82rem}.communication-history details p{margin:.5rem 0 0;white-space:normal}.communication-history summary{color:var(--muted);cursor:pointer}.channel{display:inline-flex;width:max-content;border-radius:99px;padding:3px 7px;background:#e5e7eb;font-size:.68rem;font-weight:800;text-transform:uppercase}.channel-whatsapp{background:#dff3e9;color:#176d4a}.channel-email{background:#e6eefc;color:#245ea9}.archive-layout{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(300px,.75fr);gap:18px}.search-row{display:grid;grid-template-columns:1fr auto;gap:10px;align-items:end}.suggestion-list article{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:13px 0;border-top:1px solid var(--line)}.suggestion-list article:first-child{border-top:0}.suggestion-list small,.reference-list small{display:block;color:var(--muted);margin-top:3px}.reference-list>a,.reference-list.compact>div{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:13px 0;border-top:1px solid var(--line);text-decoration:none}.reference-list>a:first-child,.reference-list.compact>div:first-child{border-top:0}.reference-list>a>span{color:var(--muted);font-size:.84rem}.reference-list.compact>div{display:block}
@media(max-width:1100px){.inquiry-hero{grid-template-columns:1fr .45fr}.hero-timing{grid-column:1/-1;grid-template-columns:repeat(3,1fr)}.archive-layout{grid-template-columns:1fr}}
@media(max-width:760px){.inquiry-hero{grid-template-columns:1fr;padding:17px}.hero-score,.hero-timing{grid-column:auto}.hero-timing{grid-template-columns:1fr;border-top:1px solid var(--line);padding-top:14px}.answer-strip{grid-template-columns:1fr 1fr}.message-tool{grid-template-columns:1fr}.message-actions{display:grid}.message-actions .button{width:100%}.communication-history article{grid-template-columns:1fr}.search-row{grid-template-columns:1fr}.suggestion-list article{align-items:flex-start;flex-direction:column}.suggestion-list form,.suggestion-list button{width:100%}}
.pwa-update{position:fixed;z-index:50;right:18px;bottom:18px;display:flex;align-items:center;gap:14px;padding:13px 15px;border-radius:12px;background:var(--ink);color:#fff;box-shadow:0 14px 40px rgba(0,0,0,.28);font-size:.86rem}.pwa-update button{border:0;border-radius:8px;padding:8px 10px;background:var(--gold);color:var(--ink);font-weight:800;cursor:pointer}@media(max-width:760px){.pwa-update{left:12px;right:12px;bottom:12px;justify-content:space-between}}
.password-panel{max-width:560px}.password-panel .button{margin-top:6px}
.public-question-list{display:grid;gap:16px}.public-question-form{display:grid;grid-template-columns:minmax(90px,.28fr) minmax(160px,.42fr) minmax(170px,.3fr);gap:13px;align-items:end;padding:16px;border:1px solid var(--line);border-radius:12px;background:#f8fafb}.public-question-form.new{background:#fff}.public-question-form .wide{grid-column:1/-1}.public-question-form textarea{min-height:84px}.public-question-link{display:grid;gap:4px;align-self:center}.public-question-link code{display:inline-block;max-width:100%;overflow:auto;padding:7px 9px;border-radius:7px;background:#eef2f5;font-size:.78rem}.public-question-link small{color:var(--muted)}@media(max-width:760px){.public-question-form{grid-template-columns:1fr}.public-question-link{grid-column:1}}
.go-live-reminder ol{margin:0;padding-left:20px;color:var(--muted);line-height:1.8}.go-live-reminder code{color:var(--ink)}.meta-help{margin:0}.meta-help dt{font-weight:800;margin-top:12px}.meta-help dt:first-child{margin-top:0}.meta-help dd{margin:3px 0 0;color:var(--muted);font-size:.86rem}
.archive-tabs{display:flex;gap:6px;margin:0 0 12px}.archive-tabs a{padding:9px 14px;border:1px solid var(--line);border-radius:99px;background:#fff;color:var(--muted);text-decoration:none;font-weight:800;font-size:.84rem}.archive-tabs a.active{background:var(--ink);border-color:var(--ink);color:#fff}.pagination{display:flex;justify-content:space-between;align-items:center;gap:16px;margin:18px 0 30px}.pagination-controls,.pagination-pages{display:flex;align-items:center;gap:8px}.pagination-page{display:grid;place-items:center;min-width:38px;height:38px;padding:0 9px;border:1px solid var(--line);border-radius:9px;background:#fff;text-decoration:none;font-size:.84rem;font-weight:800}.pagination-page:hover{border-color:var(--ink)}.pagination-page.active{border-color:var(--ink);background:var(--ink);color:var(--gold)}.pagination-ellipsis{padding:0 2px;color:var(--muted)}.pagination-summary{color:var(--muted);font-size:.84rem;white-space:nowrap}.pagination label{display:flex;align-items:center;gap:8px;font-size:.84rem;font-weight:700}.pagination select{width:auto}@media(max-width:980px){.pagination-summary{display:none}}@media(max-width:760px){.pagination{align-items:stretch;flex-direction:column}.pagination-controls{justify-content:center;flex-wrap:wrap}.pagination .button{padding-inline:10px}.pagination form{display:flex;justify-content:flex-end}.archive-tabs{overflow-x:auto}}@media(max-width:480px){.pagination-direction{font-size:0}.pagination-direction:first-child:after{content:'←';font-size:1rem}.pagination-direction:last-child:after{content:'→';font-size:1rem}.pagination-pages{order:2;width:100%;justify-content:center}}
.saved-filters{margin:0 0 18px;padding:16px 18px;background:#fff;border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow)}.saved-filters-head{display:flex;align-items:end;justify-content:space-between;gap:14px}.saved-filters-head h2{margin:.15rem 0 0;font-size:1.05rem}.saved-filter-list{display:flex;flex-wrap:wrap;gap:8px;margin:14px 0}.saved-filter{display:flex;align-items:center;border:1px solid var(--line);border-radius:99px;background:#f7f4ee;overflow:hidden}.saved-filter>a{padding:8px 11px;color:var(--ink);font-size:.82rem;font-weight:800;text-decoration:none}.saved-filter>a:hover{background:#ece7dc}.saved-filter form{display:flex;height:100%;border-left:1px solid var(--line)}.saved-filter-delete{width:29px;height:31px;border:0;background:transparent;color:var(--muted);font-size:1.1rem;cursor:pointer}.saved-filter-delete:hover{background:#fee8e8;color:#8d2828}.saved-filters-empty{margin:14px 0}.save-filter-form{display:flex;align-items:center;gap:8px;max-width:560px}.save-filter-form label{flex:1}.save-filter-form input{width:100%;min-height:40px}@media(max-width:760px){.saved-filters-head{display:block}.saved-filters-head>.muted{display:block;margin-top:6px}.save-filter-form{align-items:stretch;flex-direction:column}.save-filter-form .button{width:100%}}
.mobile-contact-bar{display:none}@media(max-width:760px){.main:has(.mobile-contact-bar){padding-bottom:calc(112px + env(safe-area-inset-bottom))}.shell:has(.mobile-contact-bar) .sidebar{padding-bottom:calc(112px + env(safe-area-inset-bottom))}.mobile-contact-bar{position:fixed;z-index:30;left:0;right:0;bottom:0;display:flex;justify-content:center;gap:2px;padding:8px max(7px,env(safe-area-inset-right)) calc(7px + env(safe-area-inset-bottom)) max(7px,env(safe-area-inset-left));background:rgba(17,24,32,.97);border-top:1px solid rgba(255,255,255,.12);box-shadow:0 -10px 30px rgba(17,24,32,.22);backdrop-filter:blur(12px)}.mobile-contact-bar>a{flex:1;min-width:0;max-width:92px;min-height:58px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:4px;border-radius:10px;color:#fff;text-decoration:none;font-size:.66rem;font-weight:750;line-height:1}.mobile-contact-bar>a:active{background:#303b45;transform:translateY(1px)}.mobile-contact-bar svg{width:22px;height:22px;fill:none;stroke:currentColor;stroke-width:1.9;stroke-linecap:round;stroke-linejoin:round}.mobile-contact-bar a[data-contact-action="whatsapp"]{color:#58d394}.mobile-contact-bar a[data-contact-action="tel"]{color:var(--gold)}.pwa-update{bottom:calc(84px + env(safe-area-inset-bottom))}}
.mail-control-note{margin:18px 0;background:#fff6df;border-left:4px solid #bd7b13}
.mail-control-note p{margin:.4rem 0 0;color:var(--muted);line-height:1.55}
.mail-queue,.mail-inbox{margin-top:18px}
.mail-queue .bulk-action-buttons{margin-bottom:14px}
.mail-table-wrap{overflow:auto}
.mail-table{width:100%;border-collapse:collapse;min-width:760px}
.mail-table th,.mail-table td{padding:11px 9px;border-bottom:1px solid var(--line);text-align:left;vertical-align:top;font-size:.78rem}
.mail-table th{color:var(--muted);font-size:.67rem;text-transform:uppercase}
.mail-table td>strong,.mail-table td>small{display:block}
.mail-table td>small{margin-top:4px;color:var(--muted)}
.mail-table details summary{cursor:pointer;font-weight:700}
.mail-table details p{max-width:760px;white-space:normal;line-height:1.55}
.mail-status-approved{background:#fff0d7;color:#7b5112}
.mail-status-sent,.mail-event-delivery{background:#e3f3ea;color:#17613c}
.mail-status-failed,.mail-event-bounce{background:#fde8e5;color:#9f3328}
.mail-event-reply{background:#e7eef9;color:#24568c}
.pinned-test-recipient{display:flex;justify-content:space-between;align-items:center;gap:18px;margin:18px 0;border-left:4px solid #24568c;background:#eef5fb}
.pinned-test-recipient div{display:grid;gap:4px}.pinned-test-recipient p{margin:0;color:var(--muted);font-size:.75rem}
.template-admin-list{display:grid;gap:12px;margin-top:18px}
.template-admin-item>summary{display:flex;justify-content:space-between;align-items:center;gap:12px;cursor:pointer;list-style:none}
.template-admin-item>summary::-webkit-details-marker{display:none}.template-admin-item>summary>div{display:grid;gap:4px}.template-admin-item>summary small{color:var(--muted)}
.template-admin-item form{margin-top:16px}
.login-page{align-items:start;padding:32px 0}.login-card{width:min(520px,calc(100% - 28px))}.login-card .login-brand{margin-bottom:24px}.login-method{padding:18px 0;border-top:1px solid var(--line)}.login-method h2,.login-method summary{margin:0;font-size:1rem;font-weight:800}.login-method summary{cursor:pointer;list-style:none}.login-method summary::-webkit-details-marker{display:none}.login-method summary:after{content:'+';float:right;color:var(--muted);font-size:1.2rem}.login-method[open] summary:after{content:'−'}.login-method form{margin-top:14px}.login-request-form{padding-bottom:16px;margin-bottom:16px;border-bottom:1px dashed var(--line)}.login-method .button{width:100%}@media(max-width:760px){.login-page{padding:14px 0}.login-card{padding:24px}.login-method{padding:16px 0}}